Editor | On 26, Sep 2019

Darrell Mann

“In the received wisdom, which assumes that the problem is resistance, it follows that what is needed to overcome the resistance is leadership. So when the project fails, this is seen as resulting from a combination of staff resistance and poor leadership from managers… (this) is a fundamentally flawed model of change. It is flawed because it confuses cause with effect. Resistance is not the cause of failure; it is the outcome of failure. By the time resistance has set in, your project has already failed.”

Patrick Hoverstadt, The Fractal Organisation