What Job Is Twitter Helping Customers To Do?

30/05/2009 | Editor

Rod King

Confession of an Early, Remote Customer.

Everyday people use it. Celebrities use it. And even politicians at the national level use it. Yes, it’s Twitter! But, what really is Twitter?

About two and half years ago, I read a … Read More

Voice of Customers Pushed By Directed Evolution

21/06/2002 | Editor

Voice of Customers Pushed By Directed Evolution

Tan Runhua rhtan@hebut.edu.cn (School of Mechanical Engineering, Hebei University of Technology, Tianjin, 300130, People’s Republic of China)

Abstract: … Read More