service Archives - The Triz Journal
Game Cards for TRIZ 40 Inventive Principles in service
24/04/2018 | EditorNadhmi Gazem, Azizah A.Rahman, Ketan Varia
Abstract
There are different creative methods for generating new ideas such as brainstorming, soliciting ideas from employees and customers, user-lead research, and learning about competitors. A well-known methodology to systematically and inventively solve … Read More
Contradiction_service_stability
01/01/2010 | EditorDear TRIZ-friends, Currently I?m writing my master-thesis about innovation management were I endeavour to show the possibility to use TRIZ in non technical issues. I would like to investRead More
Integration of a Service Taxonomy
01/10/2007 | EditorLike products and processes, services are composed of a large number of various components that require specification. Because of the range of elements constituting a service, architecture is useful for formalizing the representation of a service.Read More
40 Inventive Principles with Applications in Service Operations Management
13/12/2003 | EditorJun Zhang, Kah-Hin Chai, Kay-Chuan Tan Department of Industrial & Systems Engineering, National University of Singapore, 10 Kent Ridge Crescent, 119260, Singapore Email: engp2383@nus.edu.sg
1. INTRODUCTION In the recent development of TRIZ research, much effort has been put in extending … Read More
Systematic Innovation In Service Design Through TRIZ
02/09/2003 | EditorBy: Jun Zhang, Kay-Chuan Tan, Kah-Hin Chai
Department of Industrial & Systems Engineering, National University of Singapore, 10 Kent Ridge Crescent, 119260, Singapore Email: engp2383@nus.edu.sg
ABSTRACT This paper proposes an innovative service design approach by integra ting the Theory of … Read More